Overview & Responsibilities :- Creates an environment of trust, open communication, creative thinking, and teamwork- Motivates and engages Team Members inspire mission and build advocacy by making sure Team Members understand how their work supports our business strategy- Understands key Team Member engagement drivers, and actively works to connect with team members on an individual and professional level- Sets clear expectations and ensures that Team Members are held accountable for performance standards- Provides daily coaching and performance feedback- Works closely with Location Leaders on coaching and performance issues related to staff working in and supporting activities- Trains and mentors new team members,ensuring that they have the necessary knowledge and technical skills to do their roles effectively- Recognizes and celebrate individual and team accomplishments / exceptional performance- Provides leadership, direction, and performance coaching to funeral directors and funeral services staff- Performs embalming, cosmetizing, and dressing as needed- Services assignments for funeral directors and funeral services staff (based on location schedule)- Works with Location Leader to facilitate scheduling of rotational funeral director and embalmers to assist in the prep room- Manages cremation staff and signs off on cremations- Manages administrative processes and workflow- Adheres to and stays up to date on OSHA and regulatory and compliance procedures- Manages budget weekly, working closely with the location manager, accounting, and senior leadership- Submits projects / Capex for budgeting- Holds Team Members accountable for inventory and cost controls- Manages and monitors labor costs- Identifies and facilitates cluster efficienciesRequirement & Qualifications :- Minimum of five years of experience in a leadership role- Able to communicate effectively with internal as well as external customers, community leaders, clergy, and grieving client families- High attention to detail and accuracy, with excellent follow-up skills- Strong verbal and written communication skills- Detail-oriented with a positive attitude and a team player- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)- Valid state-issued driver's license with a clear driving recordTeam Member Benefits Include :- Entry-level and experienced professionals; students, and veterans we offer complete career paths regardless of your career and life stage- Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve- Competitive salaries and performance incentives- Team member referral program- Medical, dental, prescription, and vision insurance- Vacation, sick, and holiday pay- 401k with company match- Company-paid life insurance, long-term disability, and short-term disabilityHP2023Hace 3 horasEscribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: (d559) | market leader Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: (d559) | market leader#J-18808-Ljbffr