D405 | French Customer Support For A Top Tech Company

Are you a French speaker? Would you like to work for an innovative company in Spain? We offer you an exciting position with great benefits and career opportunities in sunny Barcelona! We are looking for French speakers to provide high-quality customer service. If that sounds interesting to you, read on and apply!
French Customer Care Representative in Barcelona (Spain)The CompanyAn American multinational in the top 10 of the technology sector that provides a wide variety of hardware components and software, and related services to consumers. It's a recognizable and innovative brand with customers in the government, health, and education sectors.
Your ProfileFluent in FrenchEnglish level B2Excellent communication and interpersonal skillsCustomer-oriented and a results-driven approachAbility to multitask, prioritize, and manage time effectivelyPassionate about helping customersBenefitsCompetitive salaryRelocation BonusFull-time contractWork schedule from Monday to Friday 09:00 - 18:00Great office location in BarcelonaFriends referral bonusFull paid training about the company and the project you will be working onCareer development programTraining coursesYour ResponsibilitiesManagement of incoming callsDiagnosis and analysis of issues encountered by the clientsEngaging with customers through various communication channelsAddressing and resolving customer concerns and complaintsFollow communication procedures, guidelines and policies
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