This role will be handled at the office weekly. Relocation support will not be provided for this position. Job Title: IT Endpoint Engineer, EAIT.
Organization, Location Or Group Header: Electronic Arts Information Technology (EAIT) group keeps our employees and business operations connected globally. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. We bring creative technology services to each one of these areas, keeping everyone creative, collaborative and productive.
Our team ensures better play across all of EA and needs your help to do that.
Responsibilities:You will provide daily technical support to EA studios on endpoints including Windows and Mac desktops, laptops and mobile devices.Support latest game consoles and meeting room technologies.Deploy and support operating systems and client software, including Windows, macOS, Office 365, game development software using MDT, MS Intune, Jamf or Tanium, Filers.Participate/manage in local IT projects, and deliver global/regional IT projects in the sites.Follow EAIT processes to perform change, incident/problem, and configuration management tasks.Purchase IT hardware/software for the studio, manage and track IT assets.Support studio employees' hybrid work models.Develop relationships and communicate with business teams and studios.You will report to Madrid's Site IT Manager.Qualifications:2+ years of experience in an IT support role.Experience working with Active Directory, MS Intune, Jamf, Windows Server, basic network services like DNS, DHCP.Basic scripting skills to develop automation scripts using PowerShell/Python.Solid problem-solving and troubleshooting skills.Good written and spoken English skills, being global teams.Customer-centric mindset, knowing how to respond appropriately in challenging situations.Passionate to grow in IT tech areas and willing to take challenges.Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.
#J-18808-Ljbffr
