Czech Customer Service Representative - Athens, Greece - Wv564

Travel to sunny Athens and work with the world's most famous brands! How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you'd like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Customer Care team in one of the most popular destinations in the world – Greece, Athens.Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420,000 employees worldwide.Job DescriptionAs a Customer Support Agent, your role is to handle customer issues in a friendly, effective, and professional manner via e-mail, chat, and phone. Be creative, friendly, and solution-oriented with customers and colleagues. Understand the need to meet expectations, rise above them, and go that extra mile for customers. Show a flexible approach to working in a changing and fast-growing environment. Work with some of the world's most respected brands.RequirementsBeing fluent (C2 level) in the Czech languageGood knowledge of English (B1-B2 level) requiredComputer skills (basic skills mandatory, advanced skills like coding preferential)Good analytic skills and logical thinkingExcellent communication skills: verbal, written, and listening skillsProactive and quick learner, able to adapt to continuously evolving needs to help clients grow their business on the advertising platformAbility to multitask and work under pressureEU citizenship or work permit for GreeceWhat you are offeredComplete relocation package that includes: flight ticket to Greece, 2-week hotel accommodation, pick-up at the airport, assistance finding an apartment, real estate fee covered by the client.Fixed monthly salary bonusA contract focused on a long-term relationshipFree Greek language lessonsPrivate Health CoverageProfessional growth & development opportunitiesSpecial HR team organizing events, sports tournaments, parties & tripsFree support from the Employee Relations department during the hiring process, with regards to your Social Security number, Health Insurance (IKA), Tax Number, Bank account, etc.All employees have special benefits and discounts for services and products in Greece.Benefits of GreeceGreece has an enviable history and culture, climate, and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike. Along with the great food and cheap cost of living, the quality of life in Athens is very high. The city is safe compared to many major cities in Europe and much more peaceful.Athens boasts a large commercial area home to many big-name brands. For many expats looking to move abroad to a vibrant city, Athens is a perfect choice.
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