.Our VisionWe believe in a world where travel companies can innovate freely, growing and accelerating their business, while delivering the experience travelers want and the change the industry needs.FLYR is a technology company that unlocks freedom to innovate for the travel industry – eliminating legacy constraints to enable real-time decision making and create the experiences travelers seek. With FLYR, businesses are able to improve revenue performance and modernize the e-commerce experience through accurate forecasting, automation, and analytics.Flight Itinerary (About The Role)We're looking for a talented project manager for a customer-facing role.You will work with SaaS customers in the customer lifecycle from sales handover to project acceptance. You will be responsible for identifying goals, executing against the roadmap, and communicating progress to internal and customer stakeholders and leadership. You will manage the scope, impact, and complexity of programs through all phases of the program lifecycle. Moreover, you'll be the owner of the engagement strategy, project plan, and contribute heavily to customer success.You are a detail-oriented, tech-savvy project leader comfortable working as the primary point of contact directly with FLYR's airline customers. You know how to organize the work of internal project teams and coordinate efforts with external stakeholders.If you enjoy learning new, challenging domains while working with world-class colleagues, FLYR has what you seek.What Your Journey Will Look Like (Responsibilities)Manage multiple high-velocity projects simultaneously and collaborate with internal and airline stakeholders to define scope, objectives, deliverables, and timelines.Develop project plans and resource allocation whilst adhering to schedules and milestones.Oversee the project execution in collaboration with internal teams whilst using industry standard project management tools such as Jira.Be responsible for all aspects of project governance, including executing our communication framework, scheduling meetings, reporting, identifying and managing risks and issues, overseeing quality assurance, and adhering to best practice project management principles.Maintain strong internal and external relationships as a significant point of contact for the customer and its project manager/team.Report to internal and external stakeholders to ensure all are appropriately informed on project status and details.Partner with FLYR's Delivery, Engineering, and Product Management teams to ensure customer requirements are met with our platform's wide variety of solutions.Continuously identify and document dependencies in the plan, transparently communicate dependencies to all stakeholders, and escalate project dependency issues as needed.Develop a cross-functional resource plan in accordance with project demands and the project plan/s