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Responsibilities: Actively monitor and investigate cyber intelligence alerts provided by our platforms to detect malicious or fraudulent activities against our clients. Follow documented procedures to perform the triggering process of the alerts, classify, assess severity and likelihood of maliciousness. Contextualize and enrich the case. Report the alert or escalate to the L2/L3 layers. Operate the Cyber Intelligence platforms that are part of the Accenture solution for our clients, check for new alerts, configure and update monitoring surveillance, solve or escalate issues, etc. Document performed activities, actions, and conclusions and report them through the defined channels of case management systems or email. Communicate and collaborate with other security teams, internal teams, or client teams to support investigations or incidents and improve delivered services. Participate in internal meetings, such as turnover meetings, team meetings, etc., to collaborate with teammates and perform knowledge transfer when needed. Carry out training to be up to date in terms of cyber intelligence technologies, threat landscape, methodologies, and frameworks. Identify and document areas of improvement for the service, platforms, and communication or management. Identify and document new fraud and malicious cases, as well as participate in Cyber Intelligence writing reports, alerts, and investigations. Minimum Requirements: Intermediate or Technical Training in FP, Higher Baccalaureate, FP2 or equivalent in the specialty of computer science and/or telecommunications. At least 4 years of networking and communications experience. At least 4 years of experience in managed security services, with a focus on Threat Intelligence or Digital Surveillance. At least 4 years of experience in the administration or maintenance of Windows or Linux systems. Knowledge of security principles and frameworks such as Cyber Kill Chain, MITRE ATT&CK, Diamond model, etc. Security certifications or training in cyber intelligence or related security technologies. Knowledge of MISP tool. Security Certifications, such as CompTIA Security+, CompTIA CySA+, CREST CPTIA, CEH. Experience in client-facing working activities and teamwork.
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