Job Description As you contemplate your future, you might be asking yourself, what's the next step? Start your journey with us!
We're seeking an experienced CX Translation Specialist to join our Customer Service Team in Barcelona (Hybrid) to manage translations for our Customer Service Department. You will work on a variety of projects taking responsibility for translating processes, procedures, and policies into other languages. If you're ready to soar, we're ready to take you there.
Why eDreams ODIGEO
Join the world's leading travel subscription platform and one of the largest e-commerce businesses in Europe.
20 million customers – 44 markets – 5 brands – 5.4M members in Prime
16.2 million bookings FY23 – More than 50,000 bookings per day – 100 million daily user searches
1400 employees – More than 50 different nationalities – 99% permanent contracts – 36.3 average age
We're a leading travel tech company, revolutionising the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program.
What you will do:
The Role's Key Responsibilities and Tasks
As an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the global company project and its customers. As a CX Translation Specialist in the Customer Service Team you will be in charge of:
Manage the Spanish knowledge management system content ensuring all relevant articles are updated and correct. Responsible for the translation and management of all relevant documentation. Translate and proofread various types of documents from English to Spanish, with attention to fact and nuance, so that the intent and tone of the original meaning is preserved. Relay the style and tone of the original language. Ensure translated documents mirror the original source document. Producing quality translations within given deadlines. Organise translated material and finalise translation according to set standards regarding order, clarity, conciseness, style, and terminology. What you need to succeed:
Job Requirements
Bring your unique perspective, speak up, and offer disruptive solutions. You'll have the opportunity to learn and grow while making a real impact on our team. Here's what you need to succeed:
Bachelor's degree in Translation. A minimum of 6 to 12 months professional experience as a translator, such as an internship. Experience as a proof-reader of professional translations would be an advantage. Native level of English – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Be able to produce work of a high standard on a consistent basis and have strong organizational skills and time management skills. A good grasp of MS Office and good communication skills (spoken and written) are also mandatory. Should be a strong team player, who will prove flexible and motivated, as well as keen to learn. Acute attention to detail, spelling and grammar. Ability to support multiple projects. Ability to maintain professionalism in all situations, especially under tight deadlines. Excellent listening, retention and note taking skills to maintain a high level of accuracy. Excellent written, verbal, and writing skills What's in it for you?
The best talent deserves the best benefits
At eDO, we want you to be a part of our success story and great culture.
Here's what we offer:
A rewarding Compensation package!?? Prime Plus membership, competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and the possibility of choosing your equipment and, even better, keeping it for free after 3 years. Continuous learning to fuel your growth and explore new horizons!?? Learn and grow with free Coursera access, soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program. Grow opportunities to empower your career, and unleash your potential! ?? Personalised career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions. Your Well-being is our priority. Embrace Freedom and Flexibility! ?? At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcome, not time-in-seat. You'll be able to find the right work-personal life balance that suits you best. Work hard, party hard! We believe in having fun and connecting with colleagues!?? Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices. Enjoy a dynamic and healthy environment!?? Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You'll work in an Agile mindset environment with recognition at our core.
? Wanna take a peek into what it's like to work at eDO? Follow us on LinkedIn and discover more about life at eDO!
If you are ready for a career opportunity with unmatched benefits, continuous learning, and a supportive work-life balance, look no further! Take your career to new destinations by applying now and help our diverse, inclusive, and passionate team shape the future of travel.
Apply now! We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation.
