col-wideJob Description:**Join Our Team as a Customer Experience Superstar (Full-Time)****About the Brand**:"Let your eyes do the talking." That's the ethos that drives our new incoming brand, exciting and innovative eyewear brand that's changing the game in the eyewear industry. With a heart in Amsterdam, they craft each frame with love and meticulous attention, ensuring that from the initial spark of an idea to the final product, they maintain the highest quality and transparency every step of the way.The frames don't just look good; they do good. Committed to a greener planet, the brand is pioneering sustainable practices and striving to make a meaningful impact on the world around us. Do you want to be part of this change? Do you love aesthetically designed eyewear in combination with sustainability and creating impact??**The Role: Native Dutch, German, and English Customer Experience Dynamo**?**how to wow**:- Embrace your role as a brand ambassador, connecting with customers and making them feel special- Navigate the digital landscape, engaging customers across various platforms and channels- Elevate each conversation into an enchanting journey, turning customers into raving brand advocates- Master our products to give expert advice and style recommendations- Collaborate seamlessly with different teams to provide top-notch service- Aim for the stars by focusing on key performance indicators: Customer satisfaction, Quality, and Productivity- Innovate and suggest ways to enhance the overall customer experience**wow factor**:- Fluent in Dutch, German, and/or English, with exceptional communication skills- A master of empathy, active listening, and maintaining a friendly demeanor- A problem-solving guru who thrives under pressure and juggles tasks with finesse- A team player who's all about sharing ideas and contributing to the collective success- Aesthetic aficionado who appreciates the beauty and vibe of our brand- **wow experience**:- Immerse yourself in an international community of dynamic professionals with more than 22 nationalities- Launch your career into orbit and sharpen your professional toolki- Dive into our impressive benefit program, featuring Spanish classes, bootcamps, mindfulness sessions, team-building adventures, and more- Be an integral part of a rapidly growing company, leaving your mark on every corner- Indulge in delectable, healthy meals - breakfast and lunch are on us!- Enjoy a generous vacation package, including special tenure-based days off- Reap the benefits of comprehensive Spanish health insurance, courtesy of weWowIf you're ready to embark on an unforgettable adventure in vibrant Valencia, we can't wait to hear from you!PS: We Promise Quick Replies - Expect a Response Within 2 Working Days!
