About the role
In the Hopper Lodging team, we are constantly ensuring we offer better selection, prices, and content quality to our customers, holding ourselves to being the "Best place to book a stay." As the Content & Metadata PM, you'll play a pivotal role in achieving this goal by ensuring the highest standards of content quality, making it easier for consumers to make informed decisions.
Collaborating closely with other teams, you'll have the opportunity to innovate and drive meaningful improvements in the way we serve our customers.
Product Managers for this team must be highly competent in analyzing and understanding data, creative, hands-on "doers," and strong facilitators that can find innovative ways to build up the Lodging product and create a unique, differentiated experience for our users that no travel technology has been able to do before.
This role has a tremendous impact on the vision and success of the company.
It's a unique opportunity to join one of Hopper's strategic teams.
It's a huge personal growth opportunity and includes high potential upside of pre-IPO stock options.
What would your day-to-day look like
- Manage a product roadmap for a set of features from inception through implementation; collect requirements, establish key performance metrics, craft the user experience, and drive execution.
- Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution.
- Collaborate closely with data science to dive deep into our data to understand our users.
- Work with business leaders to help shape and drive business cases for product features.
- Ideate and wireframe new features that will be in the hands of millions of users across the globe.
- Identify the essential qualities of each feature: what's important, what's not, and how can we limit cost and risk?
- Use good judgment to make appropriate trade-offs when scoping and specifying solutions, ensuring that anything we build adds value to the business and continues to delight our users.
Minimum Requirements
- 3+ years product management experience.
- Enjoy untangling complex problems and diving deep into data in a methodical manner.
- Experience with data analytics and A/B testing in a highly metrics-driven environment.
- Comfortable with SQL, analyzing data, and building out data dashboards.
- Have an innovative and detail-oriented approach to problem-solving.
- Have a high level of ownership and high bias for action.
- Have experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization.
- Have technical depth that allows them to communicate with, understand, and earn the respect of world-class engineers and data scientists.
- Experience writing SQL and assisting the engineering team in API development according to business needs.
Perks of working with us
- Well-funded and proven startup with large ambitions, competitive salary, and stock options.
- Unlimited PTO.
- Very generous parental leave.
- Wellness benefit.
- Medical, dental, vision, life, and disability insurances.
- Work-from-home stipend.
- Entrepreneurial culture where pushing limits and taking risks is everyday business.
- Open communication with management and company leadership.
- Small, dynamic teams = massive impact.
More about Hopper
At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website, and our B2B business, HTS (Hopper Technology Solutions).
By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility, and savings to travelers globally.
We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips.
The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world.
Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials.
While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that.
In recent years, we've grown into a global travel agency and travel fintech provider that powers some of the world's largest brands.
Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals.
Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.
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