The Wise Seeker is the leading HR technology company in unbiased talent evaluation. With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence. We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results. Responsibility Provide support to high level clients to help them grow across multiple channels – chat, email and phone Support and expand the self-serve advertising base for clients in the online and digital advertising domain Provide pre and post-sales support for all self-service products Provide product and tool support to enhance clients' experience Identify and solve problems technical bugs and ads' delivery issues Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions Provide vital product insights and feedback from our customers to engineering. Your Profile Native level written and verbal communication skills in Turkish Good knowledge of English (B2 level) required Computer skills (basic skills mandatory, advanced skills like coding preferential) Good analytic skills and logical thinking Excellent communication skills: verbal, written, listening skills Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform Ability to multitask and work under pressure Availability Monday to Sunday, including rotating weekends EU citizenship or work permit for Portugal. Our Offer Possibility of cooperation with leaders in various industries Stable work and career progression Investment in training and personal development Health Insurance since day one in the company Possibility to live in one of our apartments Relocation support Free Portuguese language courses, sport activities and organized events Fixed monthly salary and monthly and Quarterly Bonus. LI-YM1