The Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.Customer Support Representative with Norwegian for their Malta office.Location: Qormi, Malta (office) OR remote from anywhere in MaltaEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES:Respond to customer inquiries via email on all topics related to the online marketplace, by maintaining a positive, empathetic, and professional attitude towards the customersFollow communication procedures and policiesEvaluate and make decisions in accordance with defined policies and guidelines.REQUIREMENTS:Native / fluent in Norwegian both verbal and written. Good command in English Flexible and able to make quick decisions in a dynamic environmentConscientious and reliable – commitment is one of our core valuesEagle eyed with great attention to detailEmpathy about people – you will be working with securing the online safety our customers and their usersIdeally interested in marketplaces, shared economy and new technologyPrevious experience in content moderation, customer care and/or online business is a plus.BENEFITS:An opportunity to make a positive impact on the digital world, by making the internet a safer placeA stimulating and rewarding job in a fast-moving, innovative, and international tech company.Career opportunities within a management or expert fieldAdditional vacation daysFree fruit, tea and coffee if you prefer working in the officeAbility to work from home when working late shifts and weekends. Night Shifts are until MidnightFree day transport to the office from certain areas within MaltaTeam performance bonus and working from home allowanceCorporate discounts for gym memberships, shops and taxisPrivate Health Insurance, eye care tests, health and well-being professional supportRefer a friend bonus scheme.Comprehensive training and constant feedbackFun events, great colleagues and a fresh, playful workplace with a variety of culturesRelocation packages for international applicants.#LI-YM1