Customer Support Representative With French, Italian Or German

Customer Support Representative with French, Italian or German page is loaded Customer Support Representative with French, Italian or German Apply locations Barcelona time type Full time posted on Posted 2 Days Ago job requisition id R18861 Job TitleCustomer Support Representative with French, Italian or German Maintain and Improve Amadeus' state-of-the-art customer support!Join us at Amadeus to develop a fulfilling and rewarding career at the intersection of Technology and Hospitality. We are known worldwide for the quality of our customer care, and we want you to help us lead the way in the years to come! We offer Amadeus Hospitality's award-winning Customer Support team offers first line support to its global customer base in the hospitality industry.In this role you'll / Your main responsibilitiesMaintain the high level of verbal and written customer support required by our global customersProvide efficient and prompt customer service, technical support and follow-up on customer requestsDevelop continuous improvement initiatives to enhance our state-of-the-art customer service by identifying problems and opportunities in our processesLead cross-department collaboration initiatives such as secondary investigations from other departments and escalationsAbout the ideal candidate:Problem solver who takes initiative to get things done, an enthusiastic go-getter!You are a customer-oriented problem solver who can beat communication barriers and technical obstacles for our customersYou are quick to use new software tools such as Salesforce or Microsoft Office.Experience in Marketing or related industry preferredKnowledge of HTML coding a plus.You are proficient in English and French or Italian or German, highly beneficial.What we can offer you:A vibrant multi-cultural environment with countless international mobility opportunities.Permanent contract and a competitive benefits package such as pension plan, travel, life, healthcare insurance and lunch allowance, and other perks.You will have a hybrid working model in one of the best cities in the world!Barcelona OfficeCareer growth opportunities.You'll be joining one of the world's top software companies.Diversity & InclusionWe are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.Similar Jobs (1) Customer Support Representative locations Barcelona time type Full time posted on Posted 3 Days Ago#J-18808-Ljbffr