.About the role : The CompanyThe CompanyMorningstar is a leading provider of independent investment research in North America, Europe, Australia, Asia, and Africa.We offer an extensive line of products and services for individual investors, financial advisors, asset managers, retirement plan providers and sponsors, and institutional investors in the private capital markets.In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.The GroupMorningstar Client Service Group is the ambassador of our talents and investments aiming to provide our customers with unique experiences while helping them reach their business success goals.The vision of the department is to deliver a seamless, joined up experience and provide our clients with help, expertise and guidance on a range queries using the interactions to build strong relationships to develop trust in our business.We provide an important role in growing and evolving the business through active promotion of our products and services within these interactions.The way we operate is also key to creating a high level of engagement and job satisfaction from our employees helping to retain great talent within the organization.The RoleWe are looking for Swedish speaker to join our EMEA Client Support Team. This will be a key role in our mission to provide exceptional client experience by helping Nordic advisors and institutional clients use our products to meet their goals.This position is based in our Madrid office.In recruiting for our team, we welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.Job responsibilities :ResponsibilitiesProvide best-in-class service to all incoming client queries related to Morningstar products and services.Understand and advocate for the customers' needs in order to deliver the right solution every timeBecome a product specialist and provide expertise on our methodologies, functionalities and product featuresActing as a product consultant, answering a variety of product-related questions, or collaborating with other internal resources as necessary to resolve questions and communicate to the client
