Customer Support Representative

We're seeking a highly skilled and customer-focused Customer Support Representative to join our team. You'll provide exceptional service, resolving issues efficiently and ensuring customer satisfaction via phone, email, or chat.
Responsibilities:
Respond to customer inquiries and concerns via phone, email, or chat
Resolve customer complaints and issues efficiently
Provide accurate product/service information and support
Process orders, returns, exchanges, and cancellations
Escalate complex issues to senior team members
Maintain accurate customer records
Meet customer satisfaction and resolution targets
Requirements:
High school diploma or equivalent
1-2 years customer service experience
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment
Strong technical skills (CRM software, Microsoft Office)
Flexible schedule
Tipo de puesto: Jornada completa
Sueldo: 2.000,00€-2.500,00€ al mes
Beneficios:
Cursos de idiomas ofertados
Seguro de vida
Horario:
De lunes a viernes
Turno de mañana
Retribución complementaria:
Bonus por objetivos
Experiencia:
Atención al cliente: 1 año (Deseable)
Idioma:
Inglés (Deseable)
Ubicación del trabajo: Empleo remoto

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