Customer Support Representative

We're looking for German speaking Customer Service Advisors to join our client's team in the beautiful Spain What you'll do: Provide the highest level of support to our customers via phone and email on a range of issues; Give accurate, valid and complete information by using the right procedures; Be the owner of the customer query and ensuring a timely resolution and response; Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner; Meet and exceed our customer service quality goals, compliance regulations and productivity targets; Create amazing customer experience that people value and we are proud of; Be responsible to follow the direction of management and provide feedback What's the offer: Work from home in Spain. Training will be in Madrid and you'll be required to visit Madrid's office a few times per year. Health Coverage and Private Health Care. Attractive Salary package. What we're looking for: Native German. English B2 Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices. 1 year of experience in customer service environment, preferably in technical support. EU Citizenship or Spanish residence card. Don't miss this incredible opportunity Apply now