Customer Support Representative (Bank Norwegian) | [Rf231]

HireOn Ltd Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Support Representative for their Benalmadena office.
Position:Customer Support Representative
Location:Benalmadena, Spain
Employment type:Full-time
Salary:1700 euro gross/month
DUTIES AND RESPONSIBILITIES:Handle incoming contact from customers via phone and mailAssist customers and deal with customer complaints promptly and effectivelyBe the first point of contact - resolve customer queries and related requestsEnsure clients receive the highest level of service at any moment givenREQUIREMENTS:Native/fluent in Norwegian, both oral and writtenFluent in English (at least B2 level)Prior working experience in customer service/support is neededPrevious experience from the banking sector/a credit institution (primarily from the Nordic countries) is considered as an advantageExcellent communication skillsResourceful and stress resilient personality that can adapt and remain calm in all situationsUnderstanding of economics and numbersFast learner who easily adapts to new IT systems and toolsAble to work independently, while being a team player at the same timeOFFER:Excellent remuneration package based on experience, skills and performanceHigher salary from the 7th monthWorking hours: 08:00 -16:00 Monday-Thursday, 9:00 -16:00 FridayBe part of a dynamic and creative team with positive and friendly atmosphere23 working days of paid annual leaveGuidance and tools to reach your full potential
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