Who we areCPM International has a global presence in over 30 countries.
We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets.
We focus on customer service, sales, and technical support solutions for clients worldwide.CPM International celebrates diversity!
We welcome everyone & embrace unique styles.
Our accessible workplace fosters inclusion & empowers you to bring your whole self to work.
Join us & contribute to a vibrant & innovative culture!Our ClientThrough research, development and partnership, our client supporting the benefits the feet bring us: freedom, agility, well-being, and the feeling that nothing can stop us in our daily lives.
Our client believes that everyone should be able to go wherever they want in comfort, and they want to provide people with effective and reliable solutions to keep their feet healthy and pain-free.What you will be doing?Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional wayYou can put yourself in our customers' shoes, analyse their problems and offer them individual solutionsOffering an omnichannel service to our consumers via telephone, email, chat, and social mediaDeveloping a sound understanding of the products and services offered by our clientEmbrace our company values and act as a brand ambassadorRequirementsWhat skills & experience will you bring to us?Afluent level ofPolish & English with exceptional grammar and spelling skillsA genuine passion for delivering outstanding customer serviceAbility to deal with sensitive calls with empathyStrong administrative skills with a keen eye for detailA professional outlook and proactive approach to problem solvingBenefitsWhat do we offer?Start date:6th of DecemberContract:Temporary (3-month contract with 1-month probation period)Part time: (20 hours/week)Working days/Hours:Sunday to Thursday or Monday to Friday, rotative shift between 11:00pm to 5:00am (4h/day)Salary:8993€ gross per yearMonthly Bonus:75€ per monthNight Shift payments:1.85€ per hour between the hours of 10:00 pm until 3:00 amHolidays:2 accrued days per month / 24 calendar holidaysPaid bank holidays + 1 extra day in lieuWorking From Home:Anywhere in SpainTraining: 1 week of full time online training, from Monday to Friday from 9:00am to 6:00pmOffice location:Barcelona (La Sagrera)Other Benefits:Best-in-class people engagement activities and programsOngoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environmentEmployee Assistance Program - Free, confidential, and impartial guidance and supportEmployee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisationOption to sign-up for Discounted Private Health InsuranceReferral Program - Bring a friend and get a referral bonusAccess to LinkedIn specialised training & coursesReady to Make a Difference?Showcase your talent: Share your CV highlighting achievements and responsibilities.Be you: No need for photos, age, marital status, or gender.Our process: Submit CV, then email, phone screening, and video interview.We're excited to meet you!#wecare#wearecurious#weachievetogether