Customer Support - French & English Speaker - Bureau Lpt209

**EXCITING OPPORTUNITY* FULL-TIME, PERMANENT****REMOTE WORKING AVAILABLE - STABLE INCOME!**We are recruiting exceptional customer service professionals to form part of a Multilingual Consumer affairs department to immerse themselves in the brand and deliver a first-class service to customers and consumers.The role will require you to develop a sound understanding of the product and services and to embrace brand values.**What will you be doing?**- Providing an outstanding customer experience through every customer interaction.- Dealing with queries regarding multiple brands and products (across a number of industries).- Constantly improving brand and product knowledge to deliver the highest quality of information to our customers.- Embracing our company values and acting as a brand ambassador.**Requirements**:- A fluent level of French & English with exceptional grammar and spelling skills.- A genuine passion for delivering outstanding customer service.- Previous experience in a customer-facing role or a call centre environment would be a plus.- Flexibility, adaptability, and ability to multi-task.- Confidence and an enthusiastic telephone manner.- Ability to deal with sensitive calls with empathy.- Strong administrative skills with a keen eye for detail.- A professional outlook and proactive approach to problem-solving.- Strong team spirit and a "can do" attitude.**Benefits**- Start date: as soon as possible.- Shift: 39 hours per week, Monday to Thursday 09:00-18:00, Friday 09:00 - 17:00.- Salary: 16,500€ gross per year pro-rata.- Permanent contract (with 1-month probation period).- Possibility to work from home from anywhere in Spain.- If you want to know more, we are ready to meet you._**Who we are**At CPM, we create and deliver insight sales, marketing, and customer experience strategies,wherever and whenever our clients, customers, and shoppers can be influenced.Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high-end customer experience solutions across 71 markets in over 26 different languagesWhat we are about? We're People PeopleWe understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients every day.- CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, or marital status_
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