Your responsibilities and impact as Customer Support for Streaming Platformwill be:
Assisting customers via phone, email & chat
Providing product information to the customer (e.g. subscription, payment and technical requirements)
Collecting and maintaining customer data
Skills, qualifications and interests you need to succeed in this role:
You have a near-native level of Dutchand a high level ofEnglish
You have good customer support skills
You have an interest in the sports field
Youare punctual and reliable
What is in it for you?
A full-time job with 39h per week (Monday - Sunday, with two days off)
Competitive Salary
A modern and conveniently located office near Glories, with an international team
Great growing opportunities
Generous signing bonuses throughout the first year of employment
What should you expect from living in Barcelona?
The unique experience of an international and diverse culture
A beautiful beach city surrounded by both coastal towns and mountains
Delightful gastronomic experiences of Spanish, Catalan and World cuisines
Quite a dynamic and active urban life where it is difficult to get bored
Sunny days, Mediterranean weather and a relaxed lifestyle
An attractive startup and innovation hub with exciting opportunities
Your Future Company:
Our client isa fast-growing, multinational BPO companyin Barcelona that is dedicated to combiningpeople and technology in order to offer the utmost Customer Service experience.We are looking for Dutchspeakersto join the Customer Service dream team in theDiscovery+ project,a streaming platform dedicated to sports and entertainment.
Is this project not the best fit for you?Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
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