Customer Support (Dutch Speaker)

Do you get satisfied from helping customers with technical issues?
Do you have excellent listening and questioning skills?
And do you have a problem-solving mentality?
Then this job in sunny and vibrant Barcelona might be for you!
Tasks Your responsibilities and impact working as a Technical Front Office Specialist will be: Supporting customers with inquiries related to telecom services, focusing on technical questions Maintaining and updating the customers' accounts Ensuring high-quality service and customers' satisfaction Dealing with sensible data Requirements Skills, qualifications, and interests you need to succeed in this role: A native level of Dutch and a good level of English Having an interest in technical support and troubleshooting Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast pace Being able to handle sensitive data reliably Benefits What's in it for you?
Type of contract: Indefinido Fulltime, Mon-Fr, from 09:00 - 17:30 (in the future weekends and evenings possible) Training: 3 months.
Equipment provided Growing opportunities within the company Events with the team Free Spanish lessons Meal allowances possible Constant training International environment Support from the company regarding NIE and SSN Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients.
As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
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