Customer Support (Dutch Speaker)

Do you get satisfied from helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality? Then this job in sunny and vibrant Barcelona might be for you!
Tasks
Your responsibilities and impact working as a Technical Front Office Specialist will be:

Supporting customers with inquiries related to telecom services, focusing on technical questions
Maintaining and updating the customers' accounts
Ensuring high-quality service and customers' satisfaction
Dealing with sensible data

Requirements
Skills, qualifications, and interests you need to succeed in this role:

A native level of Dutch and a good level of English
Having an interest in technical support and troubleshooting
Being an attentive listener, comfortable and skillful at communicating with people
Being energetic, innovative, and working proactively at a fast pace
Being able to handle sensitive data reliably

Benefits
What's in it for you?

Type of contract: Indefinido
Fulltime, Mon-Fr, from 09:00 - 17:30 (in the future weekends and evenings possible)
Training: 3 months.
Equipment provided
Growing opportunities within the company
Events with the team
Free Spanish lessons
Meal allowances possible
Constant training
International environment
Support from the company regarding NIE and SSN

Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
#J-18808-Ljbffr