Customer Support Agent (German Speaker)

col-wideJob Description:% RemoteWhat will you be doing- Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional wayDelivering exceptional, client-centred resolutions in a timely mannerDeveloping a sound understanding of the products and services offered by our clientEmbracing our company values and acting as a brand Empresa Confidencial.Requirements:- Available to start- German speaker (native level) with exceptional grammar skills- High levelof English (both written and spoken)- Genuine passion for delivering outstanding customer service- Ability to deal with sensitive calls with empathy- Strong administrative skills with a keen eye for detail- Professional outlook and proactive approach to problem solvingBenefitsWhat do we offer- Start date:- Contract type:permanent (one month probation period included)- Schedule:full time, 39h per week, Monday to Friday - 9am to 6pm- Salary:, - gross/year- days holiday per year- Remote work possible (from anywhere in Spain)- Constantly growing company & team, with endless opportunities for career development.