Customer Support Agent Danish Speaker

WORK MODERemote part time workfrom anywhere in Spain.Contract type / employment type: 3 monthsDUTIES AND RESPONSIBILITIESWorking collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional wayYou can put yourself in our customers shoes, analyze their problems and offer them individual solutionsOffering an omnichannel service to our consumers via telephone, email, chat, and social mediaDeveloping a sound understanding of the products and services offered by our clientEmbrace our company values and act as a brand ambassadorREQUIREMENTSFluent level of Danish with exceptional grammar and spelling skillsHigh level of English (Both written and spoken)A genuine passion for delivering outstanding customer serviceAbility to deal with sensitive calls with empathyStrong administrative skills with a keen eye for detailA professional outlook and proactive approach to problem solvingBENEFITSStart date: 17th of JuneContract: Temporary (3-month contract with 1-month probation period)Part time: (20 hours/week)Working days/Hours: Monday to Friday from 11:00 am to 3:00 pmIncentives: Top performance incentivesHolidays: 24 calendar daysPaid bank holidays + 1 extra day in lieuWork from anywhere in Spain. (WFH)Training: 2 weeks / Monday to Friday from 9:00 am to 6:00 pmOffice location: Barcelona (La Sagrera)Best-in-class people engagement activities and programsOngoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environmentEmployee Assistance Program Free, confidential, and impartial guidance and supportEmployee Benefits Club A wide range of exclusive perks and rewards as a valued member of our organizationOption to sign-up for Discounted Private Health InsuranceReferral Program Bring a friend and get a referral bonusAccess to LinkedIn specialised training & courses#J-18808-Ljbffr