Customer Support Agent Danish Market

col-wideJob Description:We are recruiting for an international company a Customer Representative for the Danish market in their Barcelona office.**Part-time role****Missions**:Develop your knowledge continuously to effectively answer customer queries and resolve potential issuesAct as a key focal point for our leading partners by answering basic questions and general enquiries, cancellations and amendmentsUse adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete informationMake sure that great levels of client service is delivered at all times as well as a positive experience for our partners.**Profile**:Fluent in Danish and EnglishPrevious work experience in customer service/support rolesPassionate about customers and customer serviceProblem-solving skillsUpbeat and positive attitude**BENEFITS**:Contract:?PermanentPart-time: 20hours / weekWorking days/Hours:?Monday to Friday, 12:00 PM - 16:00 PMDVK Dental InsuranceHolidays:?24 per calendar yearHybrid model: Working from the office 2 days per week / 3 days from homeWork Location: In person