This client of mine belongs to the top 500 business companies in the sectors IT, telecommunications, ecommerce, and financial services. This position is a great opportunity to get involved with a great work environment with a dynamic and young approach with true career opportunities.Your responsibilities and impact as a Customer Success Specialist will be:- Handle incoming customer contacts (via telephone, email, chat, or other automated alerts) and solve users' demands, enhancing the customer experience by providing special offers.- Assist with additional back-office tasks daily when required.- Follow all processes and procedures of the project, including making correct needs analysis and giving relevant offers in every call where allowed.- Maintain service and product knowledge and expertise associated with applications specific to individual customers.Skills, qualifications, and interests you will need to succeed in this role:- Danish native speaker.- Fluent in English, both verbal and written.- Working knowledge of IT platforms, equipment, and applications: Windows/MS Office/internet configuration is a plus.- Good disposition to work in a customer service environment.- Willingness to learn the sales part of the role; the candidate should benaturally good at convincing others.What's in it for you?- €18,000 base salary.- Potential €3,600 bonus per year.- Working hours: Mon-Thur 9-17:00 & Fridays 9-16:00.- Opportunity to be part of a multi-national company and grow within the company.- Work within a brand new modern office in Malaga.- Relocation package if you live abroad.Your Future Company:This is a great opportunity to onboard with a well-established company that is a market leader in their space, operating within numerous industries such as telecommunications, financial services, e-commerce, and more. They are located in over 50 different countries within the UK and EU, one of which is Barcelona, and they have just opened a position for an experienced Success Development Specialist to join their team.#J-18808-Ljbffr