.CORPORATE SUMMARY Smile matters.Angelalign Technology Inc.(hereinafter referred to as the "Angel Aligner" or "we") is a global service provider of clear aligner technology, production and sales.Since founded in 2003, we have been working on developing high-tech products to bring beautiful smiles and confidence to people around the world.Angelalign Technology Inc.(6699.
HK) was listed on the HK exchange in June 2021.Over the past 20 years we maintain a productive corporate-academic partnership with many different orthodontists and universities around the world, and our R&D team has made tremendous breakthroughs in many fields, to ensure that Angel Aligner is at the cutting edge of technology and product development.Over 150 patents have been obtained in respect of processing, clear aligners, manufacturing and 3 D printing technology.Now, we operate one of the largest 3 D printing facilities in Asia and the first fully automated manufacturing facility for clear aligners in the region.Since 2017, we have been the partner of National Sports Training Center, providing training supplements for National Team athletes.Close to one million patients have been treated with our aligners.This database of cases combined with advanced machined learning and comprehensive neural networks allows us to improve treatment outcomes and predictability for every patient.We will forge ahead with the innovation-driven development strategy and give an impulse to the industrial development through advanced clear aligner materials, biomechanics, massive orthodontic database and artificial intelligence technology.We will continue to put the patient and the clinician first and work together with doctors to improve the efficiency and accuracy of tooth movement for the bettering of the orthodontic treatment experience and the brightest smiles.DESCRIPTION We are looking for a Customer Success Representative to support our customers from France, Belgium and Luxemburg, who are premium orthodontists, recognized for their expertise and willing to step into a more advanced level of their patients' treatment.This position is not an administrative role.You will be the interface of the company and will act as an advisor.You will assist doctors in their daily needs and ensure that their dental office is running efficiently, and patients are served with reactivity, respect and according to their expectations.The CS associate will represent Angel Aligner full digital portfolio suite, during their daily work in direct contact with doctors.RESPONSIBILITIES Open, validate and maintain customers' accounts in our systems Answer as quickly as possible incoming requests from customers through different channels (email, phone, website..