Customer Success Representative (English Native Or L-829

weWow is a dynamic and forward-thinking startup company dedicated to providing exceptional customer service through human talent and cutting edge technology. About the roleResponsibilitiesDevelop and maintain strong relationships with customers, understanding their needs and ensuring their success with the company.Onboard new customers, providing support to maximize their usage of our platform.Act as the primary point of contact for customers, addressing their questions and resolving issues promptly.Collect customer feedback to drive continuous product improvement.Collaborate with the sales and product teams to identify opportunities for growth and product enhancements.QualificationsNative English or C1 proficiency.Proven experience in customer success or account management, ideally within a SaaS or tech environment.Strong communication and interpersonal skills, with the ability to build a solid relationship with customers.Problem-solving mindset, with a focus on delivering customer-centric solutions.Ability to work independently and manage multiple accounts effectively.Some affinity for equity management or finance is a plus.Why you don't want to miss this chance?An international work environment with 20+ nationalities.Working at a tech startup with an opportunity to grow and room for your ideas.A fantastic adventure in one of Europe's most beautiful cities.Working together with a fun-loving team.Free daily, fresh breakfast and lunch at the office.
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