Customer Success Manager | Q574

Do you believe that a company's success is defined by the customer experience it offers? As a customer success manager you will: Onboard new Canonical customers and introduce them to our products and support processes.Collaborate with sales and support in developing and delivering engagement plans that fulfill the customer's objectives.Assist sales in identifying growth opportunities or renewal risks.Serve as customer advocate internally and influence Canonical products, websites, documentation, processes, and people to improve customer satisfaction and retention.Create campaigns targeting multiple customers through digital touch-points and activities.Minimum Qualifications: A passion for customer satisfactionLove for technology, infrastructure, and Ubuntu in particularPatience and ability to listenGood presentation skillsSuperior writing and communication skillsFlexibility and good time managementWhat Canonical Offers: Learning and DevelopmentAnnual Compensation ReviewRecognition RewardsAnnual LeavePriority Pass for travelFlexible working optionCanonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world's computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
#LI-Remote

#J-18808-Ljbffr