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Customer Success Manager

Customer Success Manager
Empresa:

1089 Outpayce, S.A.U.


Detalles de la oferta

We are Outpayce, and we're crafting a payments ecosystem that links travel companies to the latest travel fintech innovations, aiming to enhance the payment experience for travelers worldwideManaging Top/Regional Airlines and other Travel Merchant accounts headquartered in EuropeEnsure customer satisfaction and P&L impact via early & ideal products adoption/usageLead the commercial renewals & expansionsDrive customer alignment and goal-setting for payments solutionsManage ongoing customer health by reviewing key metrics and resolving problems to drive adoptionAct as a trusted advisor and ensure you're up to date with the latest information on Fintech, Merchant Payments, Travel Technology, Product Evolution and changes in competitive environment trends What we're seeking:Thorough Understanding: You possess a good understanding of the Travel and/or Payment Industry and knowing who the key players are, trends and principlesStrategic Expertise: You'll have experience in a customer facing role and have excellent communication skillsLanguages: Fluent English is a must-have. If you have another like French or Arabic, this would be a bonus! What do we offer? Values-Driven Culture: Join a team guided by innovation, efficiency, accountability, teamwork, and quality Impactful Work: Play a vital role in creating smooth, connected travel payment experiences globally Multicultural Environment: Experience the richness of a truly diverse work environment Cutting-Edge Innovation: Collaborate with a team of experts building an award-winning payments platform to challenge legacy processes Hybrid Working / Flexible working: Embrace a dynamic work environment with the freedom to balance your professional and personal life seamlessly. Workation: Explore the world while you work with our unique opportunity to carry out your tasks from any corner of the globe for up to 30 days???? Private Medical Insurance: Prioritize your well-being with comprehensive coverage under our private medical insurance plan. ???? Pension Plan: Secure your future with our robust pension plan, ensuring financial stability for the years ahead Share match plan: Invest in your future success with our share match plan, where your contributions are matched to help you build wealth over time.About us:At Outpayce, we're on an exhilarating journey to revolutionize travel payments, delivering seamless end-to-end experiences for our customers and travelers worldwide. As a proud member of the Amadeus family, we're merging our hunger for innovation with Amadeus' expertise to disrupt payment processing and elevate the travel experience.Currently, our portfolio includes cutting-edge global payments gateway and virtual card-based pay-out solutions. But that's just the beginning. We're gearing up for exponential growth with fresh investments in talent, new partnerships, an open API platform, and the introduction of new regulated payment services.Join us at this pivotal moment as we shape the future of travel payments on a global scale. Diversity & Inclusion We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation. At Amadeus we're passionate about travel and technology and making travel simpler, smarter and smoother. We're a diverse global team of over 18,000 professionals working together to solve the industry's toughest challenges and deliver exceptional customer experiences across 190 countries. And so can you! Join us to add your voice to our diverse mix for better discussions, decisions and outcomes for everyone!   #J-18808-Ljbffr


Fuente: Talent_Dynamic-Ppc

Requisitos

Customer Success Manager
Empresa:

1089 Outpayce, S.A.U.


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