.Team and Responsibilities Minimum of 3 years relevant experience in Revenue Management Understanding of the application and functions within Duetto is a plus Our Team We pride ourselves on our customers' success!
We will not be successful unless our customers are receiving massive value from our service.
This is why we insist that our team is made up of revenue strategy experts from the most respected hospitality icons around the world - so that we can strategize with our customers as consultants.
From onboarding to ongoing support, we're there to maximize the capability of our solution to execute our customers' revenue strategies.Job Overview & Requirements Responsible for managing the interaction between all stakeholder groups, Customer Success expectations, and project success criteria.
A creative problem solver.
As a trusted advisor, you will use your expertise to assist our clients daily in maximizing all that Duetto products have to offer.
Responsible for understanding customer requirements, managing implementation, and driving adoption by providing recommendations that align with specific business needs.
The position requires a confident, goal-focused business manager who is a team player.What you will do Have a deep business and technical knowledge of Duetto's pricing and revenue optimization solutions and additional products Serves as the voice of the customer while conducting remote / onsite meetings.
Manages all post-sales activity for their assigned accounts (onboarding, personalized training, continued support) Analyzes data to determine market trends and speaks with customers about the most relevant features / functionality for their specific needs Support sales and market through sales tools, training, and market expertise to ensure their ability to effectively position and sell products.
Conducts analysis to understand how our products can address issues Resolves any business issues for the client including (business practices, system, configuration, and system usage and monitoring) Interact and provide support within assigned team and other departments Creates a positive and productive environment within the department