We empower passionate problem-solvers to collaborate, innovate and do their best work.
That's why we're number 9 on the Forbes Cloud 100 list and on Glassdoor's list of Top 10 fintechs to work for.
And we're just getting started.
We're building diverse and inclusive teams around the world — because that's how we create even better experiences for our merchants and our partners.
And we need your help.
So, join us to build tomorrow, today.
About you5+ years experience in a B2B Account Management, Relationship Management or Customer Success role with large Currency Exchanges and/or Payments industryExcellent knowledge of the Digital Assets & Currencies space - either as a personal or professional enthusiastProven track record of successfully balancing multiple customers, developing opportunities, and exceeding new business targetsProven consultative sales abilities and proven ability to work well in a fast-paced environment, collaborating across multiple departments and influencing all levels within an external organizationA strategic problem solver with excellent project management skillsOutstanding communicator with battled-tested negotiation techniquesStrong consultative sales abilities and demonstrated ability to work well in a matrix environment, collaborating across multiple departments and influencing all levels within an organizationTravel requirements up to 20% to Checkout offices and client locations (depending on business need)Proficient in EnglishWhat you will be doingCreating merchant-specific account development plans focusing on revenue generationBuilding high touch, consultative, and positive relationships with our merchants through regular and open communicationsAnalyze merchant's performance and provide recommendations to improve the payment flow/revenueDelivering expertise, education, and guidance to merchants as they craft and execute on a comprehensive, global payments strategyCollaborating cross-functionally with leaders across various departments within the business to tailor outstanding project and expansion proposals for merchantsUnderstanding the intricacies of our products, services, and partner networks thoroughly to demonstrate as needed to meet our merchants' needsFocusing on exceeding strategic and financial targets of our merchants by analyzing active payment products, transaction volumes, and service levelsSharing ideas and feedback on local trends including competitor insights, customer needs, sales, product, and marketing informationTake a proactive approach on customer service items and problem-solving with leaders across various departments within the business to tailor outstanding solutions for merchantsWhat we stand for#Aspire - We supercharge your professional growth with career development programs and leadership training.
You can learn your way, with tailored pathways and online platforms.
And be inspired at relevant conferences.
#Excel - We don't stop at 'good' here.
We strive for excellence amongst our teams every day and recognize colleagues who take it to the next level through our quarterly peer-nominated Hero awards.
#Unite - We're proud of our global connections and inclusive environment.
So we champion this through our colleague-led community groups and celebrate many cultural events together.
We believe in equal opportunities.
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