About BizAwayHere at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, we support companies daily, enabling them to improve their travel management through our constantly evolving services and solutions, characterized by our tech attitude and smart and innovative processes.We know that success comes from People and deserves to be recognized. Proactivity and Reliability, Kindful collaboration, and communication are the core values of our Solution Culture. If you like challenges and would love to be part of one of the fastest growing B2B scale-ups, then BizAway is the company you have been looking for.We are looking forA driven and enthusiastic Customer Success Executive (m/w/d), who desires to contribute to the growth and success of our Sales Team.Your role in BizAwayManage and grow a portfolio of existing clientsOnboard new corporate clients of our platform, ensuring they are 100% up and runningCraft high-level onboarding documentation like user guides, videos, training materials, etc.Identify client growth opportunities and hit upselling targetsMonitor and report existing and potential threats to help maintain our 0 churn rateDefine Quarterly OKRs with the Customer Success Team LeadWork with the whole Sales Team in a positive feedback loopProactively propose actions, strategies, and campaigns to improve internal processes and enhance growthYour basic qualificationsFluent in English and German1+ year experience working in a B2B account management / customer success roleHunger: you are not afraid of challenges and eager to learn something new every dayProactivity: you actively propose value-creating solutions and are not afraid of mistakesFlexibility: you are comfortable working in a fast-changing environment with few certaintiesWe are also interested inPrevious experience in fast-growing start-upsAny other language is a plusOur offerA seat on a scale-up with skyrocketing growthAttractive compensation, including equity in the companyDevelopment of your entrepreneurial spirit, having the chance to implement real-impact business decisionsMulticultural and international teamCollaborative and smart environment to work and learnFree coffee to kick-start your day and free beers to celebrate togetherRemote work, flexible working policy, and great offices in EuropeBizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.
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