About BizAway
Here at BizAway, we Deliver the Future of Travel.
We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, we support companies in improving their travel management through our constantly evolving services and solutions, characterized by our tech attitude and innovative processes.
We know that success comes from people and deserves to be recognized. Proactivity, reliability, and kindful collaboration are the core values of our Solution Culture.
If you like challenges and want to be part of one of the fastest-growing B2B scale-ups, then BizAway is the company for you.
We are looking for
A driven and enthusiastic Customer Success Executive (m/w/d) who desires to contribute to the growth and success of our Sales Team.
Your role in BizAway Manage and grow a portfolio of existing clients Onboard new corporate clients to ensure they are fully operational Craft high-level onboarding documentation such as user guides, videos, and training materials Identify client growth opportunities and achieve upselling targets Monitor and report existing and potential threats to help maintain our 0% churn rate Define Quarterly OKRs with the Customer Success Team Lead Work with the Sales Team in a positive feedback loop Proactively propose actions, strategies, and campaigns to improve internal processes and enhance growth Your basic qualifications Fluent in English and German 1+ year experience in a B2B account management/customer success role Hunger: you are eager to learn and face challenges Proactivity: you propose value-creating solutions and embrace mistakes as learning opportunities Flexibility: you thrive in a fast-changing environment with uncertainties We are also interested in Previous experience in fast-growing start-ups Any additional language is a plus Our offer
A seat in a scale-up with skyrocketing growth, attractive compensation including equity, opportunities to develop your entrepreneurial spirit, a multicultural team, a collaborative environment, free coffee and beers, remote work, and a flexible working policy with great offices in Europe.
BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all personnel selection decisions.
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