.A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner. LET'S START WITH OUR VALUES Meaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships, we'll always find EMPATHY WHAT IS YOUR ROLE As the Student Re-engagement Manager, you will be responsible for identifying and reaching out to extended students who dropped from the program. Your primary objective will be to reengage these students and provide guidance to support their successful return to the extended course. You will act as an advocate for students, offering personalized assistance and support throughout the re-entry process. WHAT WILL YOU DO Identify and contact extended students who dropped out of the program to understand the reasons for their departure. Develop personalized re-engagement strategies for each student, addressing their specific concerns and needs. Act as the primary point of contact for dropped students, providing ongoing support and guidance during the re-entry process. Collaborate with the Student Success team to develop initiatives that improve student retention and reduce drop rates in the extended course. Maintain accurate records of re-engagement efforts and student interactions, ensuring timely follow-ups and documentation. Provide information about resources, academic support services, and financial aid options to facilitate the re-entry process. Assist students in completing necessary paperwork and enrollment procedures to re-enroll in the extended course. Collaborate with other departments, including Finance and Academic Advising, to ensure a smooth transition for re-entering students. Monitor students' progress upon re-entry, identifying potential challenges, and providing proactive support to enhance their success. Share insights and feedback with relevant teams to continuously improve the re-engagement process and overall student experience. WHAT WE'LL LIKE ABOUT YOU YOU ARE… Curious and authentic, just like us! #beboldr An analytical and critical thinker, with an eye for even the most minute of details Passionate about client satisfaction. Self-starter, motivated, and results-driven Possesses an innate ability to connect with people and energizes them to push forward, even when encountering obstacles or pushback. Ability to function effectively in a fast-paced environment and quickly learn new skills to meet the organization's needs Organized and detail-oriented