.This job is with Amazon, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.DESCRIPTION: Are you passionate about shaping the future of the financial services industry by translating customer's objectives to actions that realize long-term value through innovation? Do you have the business and technical savvy to earn trust with C-level executives and project team members alike? Have you delivered transformations for large enterprises with global operations, operating as multi-layered hierarchical organizations with complex stakeholder landscapes and decision-making processes? At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity.You are detail oriented, have excellent problem-solving abilities, and an exemplary communicator.Your technical expertise and operational excellence will influence your decisions and help drive robust customer solutions.We love people who innovate, use data to make decisions, and can express themselves thoughtfully.We want you to be passionate about delivering a great customer experience, and to love to reach and exceed goals.As a trusted customer advocate, you will help large global financial services organizations understand best practices around adopting advanced cloud-based solutions, and how to migrate existing workloads to the cloud.Together with them, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within financial services firms.We are also looking for individuals with a demonstrated ability to think strategically about business, products, and delivery challenges.As an AWS Customer Solutions Manager (CSM), you will establish a deep understanding of your customer's business vision, culture and processes.You will lead the successful adoption of AWS, guiding customers through the people, process, and technology facets of their cloud transformation journey.You will serve as the customer's cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams.You leverage your communication, program management, technical, operations, and transformation acumen to understand your customer's strategic goals, translate them into an executable plan, and deliver successful, often industry changing, customer outcomes on AWS.Successful candidates are motivated by the customer's long-term success, have a mix of technical and business expertise, are data and detail driven, and have experience delivering large-scale programs.You are a proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and team levels.You collaborate with a wide range of technical and non-technical teams, while navigating across geographical and organizational boundaries
