Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03
Apply locations ESP Barcelona - C/ de la Selva de Mar, 129
Job Title:
Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (On-site) , you will be part of our team of game-changers who are powering the brands of the future in tech.
What you will do in this role
Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests
Handle outbound calls when necessary to solve issues with customers and different internal business units
Quote creation and follow up with cross selling / up selling and a proactive and service attitude
Ensure personal knowledge of the Store portfolio and Post sales processes are maintained
Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations
Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
Have a proficient or bilingual level of Swedish and are advanced in English
Have a minimum of 1-year relevant experience
Have strong communication, customer-facing, and customer care skills
Have knowledge of sales techniques (up-/cross-selling, objection handling, etc)
Are achievement and target-oriented, customer-driven and motivated to work in sales
Have IT knowledge and technical understanding
Have real capability to listen to customers
Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs
What's in it for you
In this role, we offer benefits that help support your unique lifestyle:
Full time 39 hours/week permanent contract: Monday to Friday, from 09.00 to 18.00
Base salary of 20,000 euros per annum + up to 2,000 euros in bonus per annum
Great office location in Barcelona
Friends hunting (referral) bonus
Fully paid training about the company and the project you will be working on
Career development program and specialized courses
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer.
Location:
ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements:
English, Swedish (Required)
Time Type:
Full time
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