Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.
What you will do in this role Take incoming customer and from boutiques and shops calls and solve users' demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintainedYour qualifications Proficient or bilingual level of Dutch, and advanced level of EnglishMinimum of 1-year relevant experience in fashion retail or retailKnowledge of sales techniques (up-/cross-selling, objection handling, etc)Customer Driven, motivated to work in sales, opportunistic in creating sales leadsEffective qualification skills to ensure a comprehensive understanding of customer needsExceptional customer-facing and customer-care skillsWorking knowledge of IT platforms, equipment, and applications: Windows/MS OfficeWhat's in it for you Full-time 39 hours/week temporary contract: rotative Monday to Saturday 8:00 - 19:00Salary 18,400 euros gross/year + up to 1,200 euros gross/year in bonusCentral location in BarcelonaBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesIf all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer.
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1537042
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