Customer Service Representative With German

In collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service.Location: Porto, PortugalWork Model: On-siteContract: Fixed term (6 months) with potential for extension or permanenceRemuneration: Base salary + bonuses

Key Responsibilities:
Manage bank client inquiries via phone, chat, and email
Deliver outstanding customer service, ensuring accurate and timely resolution
Support marketing campaigns and present the product range to customers
Requirements:
Fluent in German (C2 level) and English (B2 level)
Strong communication and problem-solving skills
Ability to manage stressful situations effectively
Offer Includes:
Relocation support
Flexible working hours
Food vouchers
Comprehensive training and development
This is an excellent opportunity to join a creative, supportive team and grow in a customer-facing role.