Customer Service Representative With German

In collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto . This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service. Location: Porto, Portugal Work Model: On-site Contract: Fixed term (6 months) with potential for extension or permanence Remuneration: Base salary bonuses Key Responsibilities: Manage bank client inquiries via phone, chat, and email Deliver outstanding customer service, ensuring accurate and timely resolution Support marketing campaigns and present the product range to customers Requirements: Fluent in German (C2 level) and English (B2 level) Strong communication and problem-solving skills Ability to manage stressful situations effectively Offer Includes: Relocation support Flexible working hours Food vouchers Comprehensive training and development This is an excellent opportunity to join a creative, supportive team and grow in a customer-facing role.