Customer Service Representative With German

In collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service.
Location: Porto, Portugal
Work Model: On-site
Contract: Fixed term (6 months) with potential for extension or permanence
Remuneration: Base salary + bonuses
Key Responsibilities: Manage bank client inquiries via phone, chat, and emailDeliver outstanding customer service, ensuring accurate and timely resolutionSupport marketing campaigns and present the product range to customersRequirements: Fluent in German (C2 level) and English (B2 level)Strong communication and problem-solving skillsAbility to manage stressful situations effectivelyOffer Includes: Relocation supportFlexible working hoursFood vouchersComprehensive training and developmentThis is an excellent opportunity to join a creative, supportive team and grow in a customer-facing role.


Departamento: Information & Technology
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