Customer Service Representative With Danish Part-Time (Remote)

David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.
We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.
Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.
David Kennedy Recruitment is working with a leading BPO/outsourcing company who is seeking to onboard a Customer Service Representative with Danish to join their team Position: Customer Service Representative with Danish Location:  Remote (if outside Catalonia, Spain) or Hybrid (if from Catalonia, Spain) Employment type: Part-time (20h/week), Temporary (3-month contract with 1-month probation period) Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES: Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way You can put yourself in our customers' shoes, analyze their problems and offer them individual solutions Offering an omnichannel service to our consumers via telephone, email, chat, and social media Developing a sound understanding of the products and services offered by our client? Embrace our company values and act as a brand ambassador   REQUIREMENTS: A?fluent level of Danish (C1) ? with exceptional grammar and spelling skills High level of English? (Both written and spoken) A genuine passion for delivering outstanding customer service Ability to deal with sensitive calls with empathy Strong administrative skills with a keen eye for detail A professional outlook and proactive approach to problem-solving   BENEFITS: Best-in-class people engagement activities and programs Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment Employee Assistance Program - Free, confidential, and impartial guidance and support Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organization Option to sign-up for Discounted Private Health Insurance Referral Program – Bring a friend and get a referral bonus Access to LinkedIn specialized training & courses Working days/Hours:? Monday to Friday from 11:00 am to 3:00 pm Training:?? 2 weeks / Monday to Friday from 9:00 am to 6:00 pm