Customer Service Representative [V-037]

We are looking for a Customer Service Representative to join our team.
Key Responsibilities:Ensure effective service and administrative support for the assigned customers (B2B).Provide delivery commitment to customers and follow up on order activity, alerting customers and the sales team in case of discrepancies.Manage orders, proforma and invoice creation, and corrections.Receive and process customer inquiries on standard pricing, lead-time, products, and availability through efficient and friendly communication with customers to maintain excellent customer relationships.Coordinate internally with other departments (sales, logistics, finance, and production) to keep all aware of customer activities.Job Details:Type of Position: Full-time
Contract: Permanent
Salary: €25,000.00 - €30,000.00 per year
Working Hours:- Monday to Friday
- Split shift
Experience:- Customer service: 2 years (Desirable)
- Exports: 1 year (Desirable)
- Steel sector: 1 year (Desirable)
Language:- English (Mandatory)
Job Location:One location

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