.Ofertas de empleo Customer Service Representative (Spanish) On Site BR02 ID: 140462 2 La oferta de empleo ya está archivada Salario: de 18€ por año Publicada: 31.10.2024. Actual hasta: 19.11.2024 Un poco sobre la empresa Concentrix Spain Servicios de empresa a empresaAccesibilidad:- Acceso para sillas de ruedas- Aparcamiento adaptado para sillas de ruedas Customer Service Representative (Spanish) On Site BR02, Barcelona Salario: de 18€ por año Summary information Puesto: Customer Service Representative (Spanish) On Site BR02 Publicada: 31.10.2024. Actual hasta: 19.11.2024 Área: Staffing/Agencias de Empleo Jornada laboral: completaSexo: indiferenteEmpresa: Concentrix SpainID: 140462 2 La oferta de empleo ya está archivada Descripción de la oferta Experience the power of a game - changing career Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On Site) , you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. Career growth and personal development We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. What you will do in this role As a Customer Representative on our team, you will: Take incoming contacts (via telephone and email) and solve users' demands. Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual clients. Understand the customer profile and maintain appropriate communication in relation to it. Ensure contractual SLA is maintained. Act as a Brand Ambassador for the company and their products. Your qualifications Concentrix is a great match if you: Are proficient or bilingual in Spanish and advanced in English. Have a good disposition to work in a customer service environment, as well as teamwork skills. Possess customer care skills - ability to listen to and understand the customers' needs. Have the ability to take ownership of, and progress calls to resolution or to escalate calls to resolution. Show initiative and availability to receive training and adaptation skills. Have proven expertise in client services regarding fashion or boutique experience