Customer Service Representative - Non-Sales

Mandatory Documents: BGCSE Certificate or Degree, Resume, Application Form, NIB Smart Card, Police Record, Valid PassportResponsibilities:Receive premiums from all over-the-counter clients, post to receipting system, and provide appropriate receipts/update premium receipt books for Home Service clients.
Adhere to strict internal controls and cash handling procedures.Balance cash at the end of the day and account for all payments by offices, e.G., other districts, Financial Services, BahamaHealth.Assist clients with queries relating to their insurance to ensure their satisfaction, including completion of loan, dividends, and cash surrender forms for ordinary policies.Assist the Supervisor with the scrutiny of all new business applications, transaction schedules, and reinstatements for all lines of business to ensure proper completion prior to entry on the system.
Partner with sales staff to ensure that all underwriting requirements/requests for correction on new business and returned applications are completed and submitted to the Underwriting Department in a timely manner.Provide support to the sales staff in ensuring accurate and timely processing of payments, all applications, reinstatements, and schedule changes.Knowledge & Skills:5 BGCSE's (with grades C and above including Math & English)Knowledge of Microsoft Office Suite (Word, Excel, Outlook)Demonstrated strong customer service experience#J-18808-Ljbffr