Customer Service Representative Homeoffice (German Speaker)

You are dreaming about an experience abroad but difficult to know how: backpacking is an option but financially a bit tricky? Barcelona is known for its international experience local vibe and our client is providing you this. Your responsibilities and impact as a Customer Service Representative will be: Supporting clients' activities by being the very first point of contact for their customers:Answering incoming queries from customersIdentifying issues and provide solutionsEnsuring high level of customer satisfactionBeing a team player and participate in the success of the team and project, e.g. provide cover for absent colleagues together with the team and attending regular team meetingsSkills, qualifications and interests you need to succeed in this role: A native level of German and an advanced level of EnglishHaving knowledge about IT platforms, equipment and applications such as Windows/MS OfficeBeing an attentive listener, comfortable and skillful at communicating with peopleBeing a team player with high social competenceBeing energetic, innovative and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Spain for an international career and life experienceWhat's in it for you? Full-time permanent contract39h/week, Monday to Sunday on rotative shifts (09:00 to 20:00)Competitive salary and bonusFully work from home from all Spain (excluding islands)Opportunity to join an international companyAn open-minded and employee-oriented working environmentCareer development opportunitiesYour Future Company: 2 French entrepreneurs created a startup in 2000 and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75,000 multilingual employees in over 50 countries around the world and they are looking for new members to join them in their journey in their Barcelona hub.

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