Customer Service Representative (German-Speaking) - Remote- Sport Clothing Industry

Customer Service Representative (German-speaking) - Remote - Sport Clothing IndustryExperience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona, Valencia or Malaga (Remote), you will be part of our team of game-changers who are powering the brands of the future in the sport industry.
What you will do in this role Provide first class customer satisfaction at all times and do whatever is necessary to support our customers.Handle incoming customer contacts (via telephone, e-mail, chat or any other means), log call details onto call tracking systems and perform call follow ups according to procedures.Perform outbound contacts (via telephone, email or any other means) in response to generated issues and update information onto call tracking system according to procedures.Ensure correct presentation of the customer's corporate and brand images in all interactions. You will be representing brands such as Salomon, Wilson and Arc'teryx.We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you: Are bilingual or proficient in German plus advanced English.Are self-motivated and a team player.Possess active listening skills.Are a supportive person, outgoing and open minded.Follow the security rules of the company.What's in it for you Full-time 39 hours/week permanent contract: rotative Monday to Saturday 9:00 to 18:00.Salary 19 000 euros gross/year + up to 2 400 euros gross/year in bonus.Great location in Barcelona, Valencia or Malaga.Bring-a-friend (referral) bonus opportunities.Full paid training on the company and the project you'll be working on.Career development programs, specialized courses.If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

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