Customer Service Representative (German Speaker) | [Inj-382]

Detalles de la oferta

Multi-Lingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta.
We are specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe.
The core of the company is our mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.

The RoleCustomer service related to banking issues, account opening, access password locks, transfers, etc.Back office management such as answering emails, WhatsApp, etc.Offer of banking products.Comply with the requirements of transparency, service information (purpose, characteristics and risks of the different investment products) and client protection reflected in the regulations, both internal and external, that apply to this type of product.Report and follow up on anomalies that arise in the application.Comply with the quality standards and sales objectives defined by the entity. Ideal ProfileAcademics:Valuable studies in Business Administration, Mathematics or Law.MS Office (Excel, Word, PowerPoint, Access).Skills and Competencies:Customer orientation, empathy and active listening.Excellent communication skills, oral and written.Analytical capacity and facility to acquire new knowledge autonomously.Commercial capacity, social skills and dialogue with clients, companies or groups.Problem resolution.Teamwork.Proactive attitude.Results oriented.Ability to plan, organize and work under pressure.Initiative, autonomy and "I can" attitude.Flexibility and adaptability to changing environments and new technologies. Desirable:Cloud certification or Cyber Security certification.B2B sales experience within Cyber Security.Goal oriented, self-motivated individual who is proactive, confident, competitive and tenacious.Understanding of local market and local business environment. What's on Offer?Development opportunities within the company.Health insurance.Performance bonuses.Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project).
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Salario Nominal: A convenir

Fuente: Jobleads

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