Customer Service Representative (French-Speaking) - Sport Clothing Industry

Customer Service Representative (French-speaking) - Sport Clothing IndustryExperience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the sport industry.
What you will do in this role As a Customer Service Representative on our team, you will:
Provide first class customer satisfaction at all times and do whatever is necessary to support our customers.Handle incoming customer contacts (via telephone, e-mail, chat or any other means – like social media), log call details onto call tracking systems and perform call follow-ups according to procedures.Perform outbound contacts (via telephone, email or any other means) in response to generated issues and update information onto call tracking system according to procedures.Ensure correct presentation of the customer's corporate and brand images in all interactions. You will be representing brands such as Salomon, Wilson and Arc'teryx.Concentrix is a great match if you: Are bilingual or proficient in French with advanced English level.Are self-motivated and a team player.Possess active listening skills.Are a supportive person, outgoing and open-minded.Follow the security rules of the company.Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply.
What's in it for you In this role, we offer benefits that help support your unique lifestyle:
Full-time 39 hours/week permanent contract: rotative Monday to Friday 9:00 to 18:00 or 11:00 to 20:00.Salary 18,400 euros gross/year + up to 2,400 euros gross/year in bonus.Great location in Barcelona.Bring-a-friend (referral) bonus opportunities.Full paid training on the company and the project you'll be working on.Career development programs, specialized courses.Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer.

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