Customer Service Representative (French-speaking) - Sport Clothing IndustryExperience the power of a game-changing career If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the sport industry.
What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As a Customer Service Representative on our team, you will:
Provide first class customer satisfaction at all times and do whatever is necessary to support our customersHandle incoming customer contacts (via telephone, e-mail, chat or any other means – like Social media), log call details onto call tracking systems and perform call follow ups according to proceduresPerform outbound contacts (via telephone, email or any other means) in response to generated issues and update information onto call tracking system according to proceduresEnsure correct presentation of the customer's corporate and brand images in all interactions. You will be representing brands such as Salomon, Wilson and Arc'teryxConcentrix is a great match if you: Are bilingual or proficient in French with advanced English levelAre self-motivated and a team playerPossess active listening skillsAre a supportive person, outgoing and open mindedFollow the security rules of the companyDon't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this one or another role.
What's in it for you Full-time 39 hours/week permanent contract: rotative Monday to Friday 9:00 to 18:00 or 11:00 to 20:00Salary 18,400 euros gross/year + up to 2,400 euros gross/year in bonusGreat location in BarcelonaBring-a-friend (referral) bonus opportunitiesFull paid training on the company and the project you'll be working onCareer development programs, specialized coursesExperience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."
Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
RRQ24-004185-1-FRANCE
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