DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise.Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us.Information about Agilent is available atAre you eager to become part of a multinational and Forbes best-employer 2019 awarded Biotechnological company? This is your opportunity to have an impact! As a Customer Service Representative for the Europe Customer Operations Centre (COpC) in Barcelona, you will become part of a fast-paced, dynamic and diverse work environment where you will be part of a dedicated team delivering top customer support.It is a key role that will engage with customers and be an active player with our pre and post-sales engineers and other representatives to handle a variety of pre and post-sales functions.Your Role:Raise quotes, process orders and manage deliveries and invoicingTake incoming inquiries from customers in the Scandinavian regionTroubleshoot and resolve issues throughout the quote to invoicing cycleInnovate new ways of meeting the customer needsSupport, guide and escalate if necessaryCollaborate across departments and geographiesAssist in ad-hoc tasksQualificationsYour profile:Native Finnish and advanced level of EnglishExperience in a similar role and environment will be considered a plusPositive attitude to delight customers with a customer-centric mind!Proficient in Microsoft Office (Excel, Word)Ability to solve complex issues that are in the best interest of the customer and the companyTime management in a fast-paced environmentStrong teamwork skillsStrong organizational skills to maximize productivityAgilent is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to disability, protected veteran status or any other protected categories under all applicable laws.Additional DetailsThis job has a full-time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Agilent Technologies Inc.
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